At Polkadot Chocolate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, mailing address, phone number, and payment information.
- Non-Personal Information: We may collect non-identifiable information such as IP addresses, browser type, device information, and usage data to help improve our website’s performance and user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders, promotions, and updates
- To personalize your shopping experience
- To improve our website and services
- To send marketing communications (if you have opted in)
- To respond to inquiries and customer support requests
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data, including secure payment processing, encryption, and strict access controls. However, please note that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with business operations, such as payment processing, shipping, and email marketing.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us track usage patterns, remember your preferences, and personalize content. You can control cookie settings through your browser, but disabling cookies may affect your user experience.
6. Your Rights
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly
- Request that we delete your personal information, subject to legal and contractual obligations
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the most recent update. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: sales@polkadotschocolatebars.com
Thank you for trusting Polkadot Chocolate with your personal information!